{"id":180569,"date":"2026-10-15T16:09:03","date_gmt":"2026-10-15T13:09:03","guid":{"rendered":"https:\/\/www.dsgnconcept.com\/?page_id=180569"},"modified":"2026-10-30T23:25:19","modified_gmt":"2026-10-30T20:25:19","slug":"order-tracking","status":"publish","type":"page","link":"https:\/\/www.dsgnconcept.com\/en\/order-tracking\/","title":{"rendered":"order-tracking"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-0\"><div class=\"row triple-top-padding no-bottom-padding single-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap \"><div class=\"heading-text el-text\" ><h1 class=\"font-762333 fontsize-155944 fontspace-111509 font-weight-700 text-color-jevc-color\" ><span>Sipari\u015finizi takip edin<\/span><\/h1><hr class=\"separator-break separator-accent\" \/><\/div><div class=\"clear\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-0\" data-row=\"script-row-unique-0\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-0\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-1\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><\/p>\n<div>\n<div>\n<pre dir=\"ltr\"><code><style 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b{font-size:20px;font-weight:var(--dse-tw);letter-spacing:var(--dse-tls);margin-right:12px}.dse-trk-date{color:var(--dse-muted);font-size:14px}.dse-trk-pill{display:inline-block;padding:6px 12px;font-size:11px;font-weight:600;letter-spacing:.1em;text-transform:uppercase;background:var(--dse-soft);color:var(--dse-ink);border-radius:var(--dse-r);white-space:nowrap}.dse-trk-pill.s-processing,.dse-trk-pill.s-kargoya-verildi{background:color-mix(in srgb,var(--dse-accent) 12%,#fff);color:var(--dse-accent)}.dse-trk-pill.s-completed{background:var(--dse-accent);color:#fff}.dse-trk-pill.s-cancelled,.dse-trk-pill.s-failed,.dse-trk-pill.s-refunded{background:color-mix(in srgb,var(--dse-warn) 14%,#fff);color:var(--dse-warn)}.dse-trk-mini{display:grid;grid-template-columns:repeat(4,1fr);margin:22px 0 0!important;padding:0!important;list-style:none!important}.dse-trk-mini li{position:relative;margin:0!important;padding:22px 6px 0 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0!important;color:var(--dse-muted);font-size:14px}.dse-trk-order footer{display:flex;justify-content:space-between;align-items:center;gap:16px;flex-wrap:wrap;margin-top:20px;padding-top:18px;border-top:1px solid var(--dse-line)}.dse-trk-order footer b{font-weight:600;letter-spacing:.03em}.dse-trk-lform{display:grid;grid-template-columns:1fr 1fr var(--dse-bw);align-items:end;gap:0}.dse-trk-lform label{display:block;margin:0}.dse-trk-lform label span{display:block;margin:0 0 8px;color:var(--dse-muted);font-size:11px;font-weight:600;letter-spacing:.12em;text-transform:uppercase}.dse-trk-lform input{width:100%;height:var(--dse-fh)!important;margin:0!important;padding:0 18px!important;border:1px solid var(--dse-line)!important;border-right:0!important;border-radius:0!important;background:#fff!important;color:var(--dse-ink)!important;font-size:16px!important;box-shadow:none!important}.dse-trk-lform input:focus{outline:0;border-color:var(--dse-btn)!important}.dse-trk-lform label:first-child input{border-radius:var(--dse-r) 0 0 var(--dse-r)!important}.dse-trk-lform button{height:var(--dse-fh)!important;margin:0!important;padding:0 24px!important;border:1px solid var(--dse-btn)!important;border-radius:0 var(--dse-r) var(--dse-r) 0!important;background:var(--dse-btn)!important;color:var(--dse-btn-fg)!important;font-size:12px!important;font-weight:600!important;letter-spacing:.1em!important;text-transform:var(--dse-bu)!important;cursor:pointer;line-height:1!important}.dse-trk-lresult{margin-top:24px}.dse-trk-how ol{display:grid;grid-template-columns:repeat(var(--dse-cols),minmax(0,1fr));gap:0;margin:26px 0 0!important;padding:0!important;list-style:none!important;border-top:1px solid var(--dse-line)}.dse-trk-how li{margin:0!important;padding:26px 28px 0 0!important;list-style:none!important}.dse-trk-no{display:block;margin-bottom:14px;color:var(--dse-accent);font-size:13px;font-weight:600;letter-spacing:.1em}.dse-trk-how h4{margin:0 0 8px!important;font-size:17px!important;font-weight:600!important;letter-spacing:-.02em!important;line-height:1.35!important;color:var(--dse-ink)}.dse-trk-how p{margin:0 0 10px!important;color:var(--dse-muted);font-size:14px;line-height:1.55}.dse-trk-how em{font-style:normal;font-size:12px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:var(--dse-ink)}.dse-trk-faq>div{margin-top:22px;border-top:1px solid var(--dse-line)}.dse-trk-faq details{border-bottom:1px solid var(--dse-line)}.dse-trk-faq summary{position:relative;padding:20px 44px 20px 0;cursor:pointer;list-style:none;font-weight:600;font-size:16px;color:var(--dse-ink)}.dse-trk-faq summary::-webkit-details-marker{display:none}.dse-trk-faq summary:after{content:\"\";position:absolute;right:6px;top:50%;width:12px;height:12px;margin-top:-6px;background:linear-gradient(var(--dse-ink),var(--dse-ink)) center\/12px 2px no-repeat,linear-gradient(var(--dse-ink),var(--dse-ink)) center\/2px 12px no-repeat;transition:transform .2s}.dse-trk-faq details[open] summary:after{transform:rotate(45deg)}.dse-trk-faq details p{margin:0 0 22px!important;padding-right:44px;color:var(--dse-muted);line-height:1.65;max-width:860px}.dse-trk-contact{display:flex;justify-content:space-between;align-items:center;gap:24px 40px;flex-wrap:wrap;padding:40px 44px;background:var(--dse-soft);border-radius:var(--dse-r)}.dse-trk-contact .dse-trk-lead{margin:0!important}.dse-trk-mail{margin:10px 0 0!important;font-weight:600;color:var(--dse-ink)}.dse-trk-cbtns{display:flex;gap:10px;flex-wrap:wrap}@media(max-width:900px){.dse-trk-how ol{grid-template-columns:repeat(2,minmax(0,1fr))}.dse-trk-how li{padding-bottom:22px!important}}@media(max-width:640px){.dse-trk-sec{margin-top:52px}.dse-trk-order{padding:20px 18px}.dse-trk-order header{flex-direction:column;gap:10px}.dse-trk-mini{grid-template-columns:repeat(4,minmax(0,1fr))}.dse-trk-mini li{font-size:11px}.dse-trk-lform{grid-template-columns:1fr;gap:12px}.dse-trk-lform input{border-right:1px solid var(--dse-line)!important;border-radius:var(--dse-r)!important}.dse-trk-lform button{border-radius:var(--dse-r)!important;width:100%}.dse-trk-how ol{grid-template-columns:1fr}.dse-trk-how li{padding:22px 0!important;border-bottom:1px solid var(--dse-line)}.dse-trk-contact{padding:28px 20px}.dse-trk-cbtns,.dse-trk-cbtns .dse-trk-btn{width:100%}}<\/style><div class=\"dse-trk\" lang=\"en\" data-no-translation=\"\"><p class=\"dse-trk-sub\">Enter your tracking number to see where your shipment is and every step of its journey.<\/p><form method=\"post\" action=\"\/en\/wp-json\/wp\/v2\/pages\/180569\" class=\"dse-trk-form\" role=\"search\"><label class=\"screen-reader-text\" for=\"dse-trk-input\">Tracking number<\/label><input type=\"text\" id=\"dse-trk-input\" name=\"dsgn_se_tracking_number\" value=\"\" placeholder=\"Tracking number\" required autocomplete=\"off\" maxlength=\"80\" spellcheck=\"false\"><button type=\"submit\">Track<\/button><\/form><p class=\"dse-trk-guest\">Have an account? <a href=\"https:\/\/www.dsgnconcept.com\/en\/my-account\/?dse_return=https%3A%2F%2Fwww.dsgnconcept.com%2Fen%2Fwp-json%2Fwp%2Fv2%2Fpages%2F180569\">Sign in<\/a> to see your orders and tracking details here.<\/p><section class=\"dse-trk-sec dse-trk-lookup\"><h3 class=\"dse-trk-h\">No tracking number yet?<\/h3><p class=\"dse-trk-lead\">Enter your order number and the email address used at checkout to see your order status.<\/p><form method=\"post\" class=\"dse-trk-lform\" action=\"#dse-lookup\" id=\"dse-lookup\"><input type=\"hidden\" id=\"dse_lookup\" name=\"dse_lookup\" value=\"e3cebb4907\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/180569\" \/><label><span>Order number<\/span><input type=\"text\" name=\"dse_order\" inputmode=\"numeric\" autocomplete=\"off\" required maxlength=\"20\" value=\"\"><\/label><label><span>Email address<\/span><input type=\"email\" name=\"dse_email\" autocomplete=\"email\" required maxlength=\"120\" value=\"\"><\/label><button type=\"submit\">Look up<\/button><\/form><\/section><section class=\"dse-trk-sec dse-trk-how\"><h3 class=\"dse-trk-h\">How your order progresses<\/h3><ol style=\"--dse-cols:4\"><li><span class=\"dse-trk-no\">01<\/span><h4>Order confirmed<\/h4><p>We check your order and measurements and send a confirmation email.<\/p><em>1\u20132 business days<\/em><\/li><li><span class=\"dse-trk-no\">02<\/span><h4>Production<\/h4><p>Your furniture is made to order in our workshop.<\/p><em>1\u20134 Weeks; varies by product<\/em><\/li><li><span class=\"dse-trk-no\">03<\/span><h4>Packing &amp; shipping<\/h4><p>Your piece is packed in protective packaging; the tracking number is emailed to you.<\/p><em>1\u20133 business days<\/em><\/li><li><span class=\"dse-trk-no\">04<\/span><h4>Delivery<\/h4><p>The carrier delivers to your address; international shipments include customs clearance.<\/p><em>Varies by country<\/em><\/li><\/ol><\/section><section class=\"dse-trk-sec dse-trk-faq\"><h3 class=\"dse-trk-h\">Frequently asked questions<\/h3><div><details><summary>When will I get my tracking number?<\/summary><p>As soon as your order ships, we email your tracking number and it also appears on this page. If you can&#039;t find the email, check your spam folder.<\/p><\/details><details><summary>How long does delivery take?<\/summary><p>It depends on the production time of your piece and the destination country. The estimated transit time is shown next to each shipping option at checkout.<\/p><\/details><details><summary>Will I pay customs duties?<\/summary><p>International shipments may be subject to customs inspections and import regulations in the destination country. Any customs duties, import taxes, fees, or additional charges arising from customs clearance are the responsibility of the recipient. DSGNCONCEPT is responsible for handing over shipments to the carrier and does not handle customs clearance procedures or cover any charges arising from them in the destination country. For information regarding customs procedures and potential charges, please contact your local customs authority.<\/p><\/details><details><summary>Can I change my delivery address?<\/summary><p>Yes, if you contact us before your order ships.<\/p><\/details><details><summary>What if my item arrives damaged?<\/summary><p>Take photos of the package and the item and send them to us with your order number; we will get back to you as soon as possible.<\/p><\/details><\/div><\/section><section class=\"dse-trk-sec dse-trk-contact\"><div><h3 class=\"dse-trk-h\">Need help?<\/h3><p class=\"dse-trk-lead\">We are happy to help with any question about your order or delivery.<\/p><p class=\"dse-trk-mail\">h&#101;llo&#064;dsgnconcep&#116;.com<\/p><\/div><div class=\"dse-trk-cbtns\"><a class=\"dse-trk-btn\" href=\"mailto:&#104;&#101;&#108;l&#111;&#064;d&#115;g&#110;&#099;&#111;&#110;c&#101;p&#116;&#046;&#099;om\">Email us<\/a><\/div><\/section><\/div><\/code><\/pre>\n<\/div>\n<\/div>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-1\" data-row=\"script-row-unique-1\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-1\"));<\/script><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Sipari\u015finizi takip edin Enter your tracking number to see where your shipment is and every step of its journey.Tracking numberTrackHave [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","_joinchat":[],"footnotes":""},"class_list":["post-180569","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - 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